This Privacy Policy (“Policy”), effective April 24, 2021, tells you about Big Ideas Learning, LLC’s privacy practices governing personal information we may collect when you visit our website, and how we may use and share that information.

Your prior activities on the site may have been governed by an earlier version of this Policy.

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our Policy. If our information practices do change materially, we will post the changes to our website and revise our Policy accordingly. In addition, if we have collected personally-identifying information from you, we will notify you and secure your consent before using your personal information in new ways.

What Information Do We Collect?

Personal Information:

We collect personal and contact information you choose to provide to us in connection with your activities on the site (for example, name and contact information, school, login credentials, book orders). What we collect depends on whether you register through Clever or on our site directly. In either case, if you are a minor, your school has acted as your parent or guardian’s agent and has consented to this collection on your behalf. If you are under 13 years old, this consent fulfills our obligation under the Children’s Online Privacy Protection Act. Our collection of personal information to set up your account is in furtherance of our performance of services otherwise performed by school employees, is under the direct control of the school with respect to the use and maintenance of educational records, and complies with use and redisclosure requirements regarding personal information from education records, all in compliance with the Family Educational Rights and Privacy Act.

Registration through Clever:

Schools may register their students for through Clever, a third-party service providing single login functionality for a variety of educational applications. Schools will provide Clever with the following information for each teacher and student:

  • First and last name
  • School name and school address
  • Individual’s school email address

Schools may opt to share additional student information with Clever, such as gender or date of birth. Your personal information is stored and encrypted by Clever, not by us, but we are able to view this information. Information you provide to Clever directly is governed by its privacy policy, which you can find here: Clever has agreed to adhere to the Student Privacy Pledge.

Registration by Teacher:

A teacher may choose to register directly through our site. The district will provide each teacher with a link and a district or school- level access code so the teacher can set up an account. The teacher will provide us with the following information:

  • Teacher’s first and last name
  • School name and school address
  • Teacher’s school email address.
The teacher will provide each student in the registered class with a link and access code so the student can set up an account. The student will provide us with the following information:
  • First and last name
The teacher and student will also set up passwords.

Other user information we collect:

In addition, for each visitor to our site, we automatically gather certain other potentially identifying information and store it in log files. This information includes (as applicable) date/time stamp, student answers to questions, scores, access to assignments, live chat transcripts, and time spent on assessments. We collect and store this information on an individual basis and in aggregate, or combined, form. We use proprietary algorithms to calculate behavior, knowledge, and skill statistics using individual simulation activity for each student.

“Do Not Track” Signals.

We do not currently have the capability to recognize browser “Do Not Track” signals. We adhere to the standards set forth in this privacy policy.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. We use secure session cookies to make it easier for you to navigate our site. We use session cookies to record session information, such as which web pages a user has visited, and to track user activity on the site. We also use session cookies to store any passwords used on the site (such as a password associated with a user account), so you don’t have to enter it more than once per session. These cookies are deleted when you close your web browser.


To determine how many users visit our site, how often they visit this site, and to better understand the areas of greatest interest to our visitors, we use a tools called “Google Analytics” to compile this information for us. As a result of your visit to our site, Google may collect information such as your domain type, your IP address and clickstream information. We do not combine the information collected through the use of analytics tools with personally identifiable information. For more information about the analytics companies’ ability to use and share information about your visits to this site, see


We do not use third-party ad networks, targeted advertising, or display ads on this site.

Who Owns the Data We Collect?

We make no claim of ownership to directory information or education records created or submitted through the site. We will provide copies of the data directly generated by the user at no additional charge when requested by the educational institution associated with the user.

We retain rights to all de-personalized data and learnings therein.

How Do We Use and Share the Information We Collect?

We store and process your Personal Information to authenticate your user’s license and to grant you access to the applicable materials.

We also use information we collect to analyze trends, to administer the site, and to track users’ movements around the site. We also use this information to improve the site and to make it more useful to visitors.

We do not share Personal Information we collect on this site with any third parties, except that (i) we may share student assessment results (grades and the like) with Clever if the school has registered through that third party service, and (ii) we may share Personal Information where we have a good faith belief that such action is necessary to comply with a current judicial proceeding, court order, or legal process.

It is possible that, at some time in the future, our company may be sold along with its assets, or may engage in business transactions in which customer information is one of the assets transferred. In such a case, the customer information which we have gathered may be one of the business assets we transfer. Should such transfer occur, we will ensure that the successor entity agrees to act in accordance with Student Pledge principles or delete the information.

How Long Do We Keep the Information We Collect?

We will retain your personal information in accordance with our continuing business need to support user services and fulfill our contractual obligations to educational institutions, and as may be required by law.

At the completion of any contract, we will destroy personal information in our possession collected and maintained in connection with that contract within a reasonable time.

How to Correct Information

A teacher who has registered on our site may update or correct his or her own personal information and the personal information of his or her students that we maintain. Teachers registered through Clever may update information according to the procedures Clever has in place.

Parents of student users may request access to their child’s personal information and may request correction or removal of that information by contacting their child’s teacher or school administrator. The teacher or school administrator will verify the identity of the requesting party and notify us of the request. If a user’s information is deleted, their ability to use the site will be limited.


The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, and to guard that information against loss, misuse, or alteration.Confidential and sensitive information is encrypted throughout.

Please note, however, that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we use commercially-reasonable means to protect your personal information, we cannot guarantee its absolute security.

Links to Third Party Sites

This Policy applies only to information collected by this website. From time to time, this website may link you to other sites (“Linked Sites”) that are not owned by us. We do not control the collection or use of any information, including personal information, that occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for their privacy practices.

Be careful of disclosing any of your personally identifiable information when leaving our site. We encourage you to be aware when you leave our site and to read the privacy statements of every website that collects personally identifiable information.

California Privacy Rights

Pursuant to California Civil Code Section 1798.83, users who are California residents can request certain information about the sharing of their own personal information with third parties for direct marketing purposes during the past year. The information which you have a right to receive includes the categories of personal information disclosed by us for direct marketing purposes during the preceding calendar year and the names of the companies that received such information. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually.

Pursuant to the California Consumer Protection Act, (“CCPA”), California residents have additional rights with respect to their personal information. Please see our CCPA Notice for details.

California residents can request this disclosure by sending a request to us using the contact information provided below. Please provide sufficient information to allow us to identify you in our records.

Questions About Our Privacy Policy and Practices

If you have any questions about the Policy or our privacy practices, you may contact:

Big Ideas Learning, LLC
1762 Norcross Road
Erie, PA 16510
(877) 552 – 7766
[email protected]